How to cancel optional monthly software, automation, support, and optimization services.
This Cancellation Policy applies to optional monthly software, automation, support, maintenance, and optimization services provided by Christ-Man Prosperity Holdings LLC. It is incorporated into our Terms of Service.
One-time CRM and automation setup projects are governed by the agreed project scope and the Refund Policy. This policy does not automatically cancel separate third-party subscriptions, domain registrations, phone numbers, email services, advertising accounts, or other third-party services.
To cancel a monthly service, submit a written request by email to [email protected].
Use a clear subject line, such as: Cancellation Request — [Business Name] — [Service or Invoice Number].
Include the following information so we can locate and process the correct account:
Cancellation requests sent to the general inquiry address may be delayed. For billing accuracy, use [email protected] for cancellation requests.
To avoid the next scheduled recurring charge, your written cancellation request must be received at least 7 calendar days before the next scheduled billing date.
If a request is received fewer than 7 calendar days before the next billing date, the next payment may already be scheduled or processed. In that case, cancellation generally becomes effective at the end of the then-current paid billing period. Any refund request is handled under the Refund Policy and the applicable agreement.
Cancellation takes effect at the end of the then-current paid billing period unless a written agreement states a different effective date or applicable law requires otherwise.
Until the effective cancellation date, the client remains responsible for charges incurred under the applicable agreement, invoice, subscription, and agreed service scope. The Company may continue to provide the applicable monthly services through the end of the paid period, subject to client cooperation, account access, and compliance with the Terms of Service.
Cancellation of a one-time setup project does not automatically create a refund right. Setup work involves reserved implementation capacity, onboarding, planning, configuration, testing, and project administration.
Before implementation begins, a request may be reviewed based on services not yet performed and the applicable invoice or agreement. Once implementation work begins, setup fees are generally nonrefundable, except where required by law or approved by the Company in writing. See the Refund Policy for details.
Ending the Company’s monthly support services does not automatically cancel, transfer, close, or alter separate third-party accounts or subscriptions. This may include CRM software, phone numbers, SMS services, email services, domains, websites, calendars, payment processors, integrations, advertising platforms, or other vendor accounts.
You are responsible for reviewing, managing, and canceling third-party services under your control according to the applicable third-party provider’s terms. Third-party fees, usage charges, and cancellation procedures are not controlled by the Company unless specifically stated in a written agreement.
Before cancellation takes effect, you should download or preserve any data, reports, contacts, templates, workflows, credentials, or materials you need from the applicable third-party platforms, subject to platform capabilities and your account permissions.
After the effective cancellation date, the Company may remove its administrative access, discontinue support, stop maintaining workflows, and stop making changes to the client’s systems. Access to third-party systems, data retention, exports, or account transfer options may be governed by the relevant third-party provider.
Any transition assistance, additional documentation, training, account-transfer work, or post-cancellation support is outside the standard monthly service scope unless expressly included in writing and may require a separate fee.
Cancellation does not automatically entitle a client to a refund. Monthly service periods that have already started, or during which support, platform access, or agreed services have been made available, are generally nonrefundable unless required by law or approved by the Company in writing.
If a recurring charge is processed after the Company receives and confirms a timely cancellation request, the Company will review the charge under the Refund Policy and correct any billing error as appropriate.
The Company may suspend or cancel services if payment is overdue, a payment is reversed or disputed, required access or onboarding information is not provided, the client breaches the Terms of Service or applicable agreement, or the Company reasonably believes continued service presents legal, security, platform, payment, carrier, or reputational risk.
If the Company ends a service for reasons unrelated to client breach, the Company will review any prepaid, undelivered portion of the service under the Refund Policy and applicable law.
Cancellation does not eliminate fees, usage charges, third-party charges, or other amounts that accrued before the effective cancellation date. Any valid outstanding balance remains due under the applicable agreement or invoice.
Reactivation after cancellation is subject to availability, current pricing, account eligibility, any new onboarding requirements, and payment of applicable setup, reinstatement, or outstanding charges. The Company may require a new agreement or revised scope before services resume.
We may update this Cancellation Policy from time to time. The version in effect on the date of your service agreement, invoice, or subscription applies to that engagement unless another version is expressly stated in writing or applicable law requires otherwise.
For cancellation requests, billing questions, refund-related questions, and payment issues, contact:
For general service questions, contact [email protected] or visit the Contact page.